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Frequently Asked Questions

Everything you need to know about Palmiqueza Games

General

Palmiqueza Games is Brazil's premier free-to-play mobile gaming platform, headquartered in Ipanema, Rio de Janeiro. We develop and publish high-quality games for Android and iOS devices, all completely free of charge with no pay-to-win mechanics. Our mission is to make world-class gaming experiences accessible to everyone, from casual players to competitive enthusiasts. Our library spans racing, action, puzzle, strategy, and adventure genres, with new titles and updates released regularly. Every game on our platform is crafted by our team with passion, polish, and a deep respect for the player's time and wallet.

Yes — 100% free, with absolutely no hidden costs. We fundamentally believe that games should be accessible to everyone, regardless of their financial situation. Here is our commitment to you:

  • Every game is free to download and play in its entirety
  • All gameplay content, levels, characters, and features are unlockable through play
  • No pay-to-win mechanics — ever. Spending money never gives a competitive advantage
  • Optional cosmetic items may be available for purchase, but these are purely visual
  • No surprise paywalls after you start playing

Our platform is supported by optional cosmetic purchases and non-intrusive advertising, which allows us to keep all core content completely free.

Palmiqueza Games supports both Android and iOS mobile platforms:

  • Android: Version 5.0 (Lollipop) and above
  • iOS: Version 12.0 and above (iPhone 6s or newer)

We do not currently offer desktop or tablet-only versions, but most of our games are playable on Android and iOS tablets as well. We recommend a device with at least 2 GB of RAM and a relatively modern processor for the best experience, especially on graphically demanding titles like Neon Racer X and Shadow Warriors.

No registration is required for the vast majority of our games! You can download any game and start playing immediately, no account needed. However, creating a free account unlocks several extra features:

  • Cross-device progress sync — continue on a new phone without losing your progress
  • Global leaderboard participation and tournament registration
  • Friend system and multiplayer matchmaking
  • Exclusive community events and rewards
  • Early access to new game releases and beta programs

Registration is always free and takes less than 60 seconds. We only ask for an email address and a display name — no phone number or payment information required.

Games

We currently offer over 100 games across multiple genres, including racing, action-adventure, puzzle, strategy, RPG, arcade, and sports. Our catalog is always growing — we typically release 2-4 new games per month. You can browse the full library in the Games section, filter by genre, sort by newest or most popular, and check out our curated Featured and Trending collections.

Absolutely! We take ongoing game quality very seriously. Our update schedule:

  • Weekly: Balance patches, bug fixes, and minor improvements
  • Monthly: New levels, characters, or game modes for major titles
  • Quarterly: Major content expansions and seasonal events

We listen closely to community feedback through our Discord server and in-app rating system. Player suggestions have directly influenced many of our most popular updates. Enable automatic updates on your device to always have the latest version.

Many of our games support offline play! Single-player games with local progression — such as Crystal Legends and Turbo Drift — can be played entirely offline once downloaded. However, some features require an internet connection:

  • Online multiplayer and co-op modes
  • Global leaderboards and tournament participation
  • Progress sync across devices
  • Some daily challenges and limited-time events

Each game listing clearly indicates whether it supports offline play. Look for the "Offline Mode" badge on the game page in our app.

There are several great ways to discover new games on Palmiqueza:

  • Browse the Games page and filter by genre or rating
  • Check the Trending page to see what the community is playing right now
  • Visit the Featured page for our editorially curated picks
  • Use the search function within any game to find similar titles
  • Follow us on social media for new game announcements and spotlights
  • Join our Discord community where players share recommendations daily

Featured Games are titles that our editorial team has selected as exceptional experiences worth highlighting. A game earns Featured status based on several criteria:

  • Outstanding visual quality and game feel
  • Strong community ratings (generally 4.7 stars and above)
  • Significant recent updates or newly released content
  • Unique gameplay mechanics that stand out in their genre
  • Particularly good optimization for mobile devices

Featured Games rotate regularly so check back often. Currently featured titles include Neon Racer X, Shadow Warriors, and Crystal Legends.

Technical

Our games require Android 5.0 (Lollipop) or higher. For the best performance, we recommend:

  • Minimum: Android 5.0, 2 GB RAM, 1.5 GHz processor
  • Recommended: Android 8.0+, 4 GB RAM, 2.0+ GHz octa-core
  • For high-end titles (Neon Racer X): Android 9.0+, 6 GB RAM, GPU with Vulkan support

If you are unsure of your Android version, go to Settings → About Phone → Software Information to check.

Our games require iOS 12.0 or higher, compatible with iPhone 6s and above. Recommended specifications:

  • Minimum: iOS 12.0, iPhone 6s or SE (1st gen)
  • Recommended: iOS 15.0+, iPhone 11 or newer
  • For high-fidelity experience: iOS 16.0+, iPhone 13 Pro or newer with ProMotion display

All games are also compatible with iPad running iPadOS 12.0 or higher. To check your iOS version, go to Settings → General → About.

Storage requirements vary depending on the game type and visual fidelity. General estimates:

  • Casual/Puzzle games (e.g., Crystal Legends): 50–80 MB
  • Mid-tier action games (e.g., Shadow Warriors): 120–200 MB
  • High-end racing/3D games (e.g., Neon Racer X): 300–500 MB

Some games also download additional content after installation (new levels, seasonal content) which may require additional space. Each game listing on the app store shows the exact download size. We recommend having at least 1 GB of free storage available for comfortable gameplay.

If a game isn't loading or is crashing, try these troubleshooting steps in order:

  • Step 1: Force-close the game completely and reopen it
  • Step 2: Check your internet connection if the game requires online access
  • Step 3: Restart your device — this clears temporary memory and fixes most crashes
  • Step 4: Check for app updates in the Google Play Store or App Store
  • Step 5: Clear the app's cache (Settings → Apps → [Game Name] → Clear Cache)
  • Step 6: Ensure you have enough free storage space (at least 500 MB free)
  • Step 7: Uninstall and reinstall the game (your progress is saved if you have an account)

If none of these steps resolve the issue, please contact us at contato@palmiqueza.com with your device model and OS version so our technical team can assist you.

Account

No, you do not need an account to play. Most games can be downloaded and played immediately as a guest. However, creating a free account is highly recommended because it enables:

  • Progress backup and sync across multiple devices
  • Participation in ranked tournaments and global leaderboards
  • The ability to add friends and play multiplayer together
  • Exclusive account-holder events and bonus content
  • Priority customer support
  • Access to our community forums and feedback programs

Guest progress is saved locally on your device. If you uninstall the game or switch devices as a guest, your progress will be lost. We recommend creating an account to protect your progress.

Your privacy and security are extremely important to us. Here is how we protect your data:

  • All data transmission is encrypted using TLS 1.3
  • Passwords are hashed using industry-standard bcrypt encryption — we never store plain-text passwords
  • We comply fully with Brazil's LGPD (Lei Geral de Proteção de Dados) and GDPR principles
  • We never sell your personal data to third parties
  • The only data we collect is what is necessary to operate the service (email, gameplay statistics)
  • You can request complete deletion of your account and all associated data at any time by emailing us

For the full details, please review our Privacy Policy. If you have any security concerns, contact our data protection team at contato@palmiqueza.com.

Payments

Some games offer optional cosmetic purchases — things like custom vehicle skins in Neon Racer X, character outfits in Shadow Warriors, or visual themes in Crystal Legends. These are strictly cosmetic and follow our strict rules:

  • Cosmetic purchases only — never gameplay advantages
  • All cosmetics can also be earned by playing the game (no exclusive pay-only items)
  • No loot boxes or gambling mechanics
  • No energy systems, timers, or artificial progression barriers
  • No pressure or dark patterns to encourage spending

We proudly maintain a strict "no pay-to-win" policy across every title on the platform. A player who spends zero money should be able to compete on equal footing with anyone who does spend. This is non-negotiable for us.

Absolutely not. No credit card, debit card, or any payment method is required to download, install, register an account, or play any of our games. All core content is free:

  • Free to download from Google Play Store and Apple App Store
  • Free account registration — no payment information required
  • All game levels, modes, and progression features are completely free
  • No subscription fees or recurring charges

The only time you would need a payment method is if you choose to purchase an optional cosmetic item from within a game. These purchases are handled securely through Google Play or Apple's App Store payment systems — we never store payment information directly.

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Still Have Questions?

Our support team is here to help. Reach out and we will get back to you within 24 hours, usually much sooner.

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