Welcome to Palmiqueza Games. We are a free mobile gaming platform founded in 2020 and based in Ipanema, Rio de Janeiro, Brazil. This Privacy Policy describes how we collect, use, and protect information when you use our website, mobile apps, and services.
We are fully committed to the Lei Geral de Proteção de Dados (LGPD) — Brazil's General Data Protection Law — and to international best practices for data privacy. We never sell your personal data. We never charge for our games, and we have no need to monetize your personal information.
We collect only the information necessary to provide and improve our free gaming services.
Personal Information (if registered)
- Name and display username
- Email address (only if you create an optional account)
- Profile preferences and game favorites
Device Information
- Device type, operating system, and browser version
- Screen resolution and language settings
- IP address (anonymized for analytics)
Usage & Gameplay Data
- Games browsed, played, and time spent on pages
- Game ratings and reviews you submit
- Session durations and feature interactions
- Crash reports and performance diagnostics
No Payment Information Collected. All games on Palmiqueza Games are 100% free. We do not collect, process, or store any payment card numbers, billing addresses, or financial information of any kind.
We use your information strictly for the purpose of improving your gaming experience and maintaining our platform.
We use your data to:
- Improve and personalize game recommendations tailored to your interests
- Provide technical support and respond to your questions
- Send platform updates and newsletters (only if you have subscribed)
- Detect and prevent fraud, abuse, or security threats
- Analyze platform performance and fix bugs
- Comply with our legal obligations under LGPD
We will never sell, rent, or trade your personal information to third parties for marketing purposes. Your data belongs to you.
We use cookies and similar technologies to make our platform function and to understand how it is used.
Essential Cookies — Required for basic functionality:
- Session management and authentication (if logged in)
- User preferences (language, display settings)
- Security and anti-fraud measures
Analytics Cookies — Used only with your consent:
- Page views and navigation patterns
- Most popular games and features
- Platform performance metrics
How to Disable Cookies: You can control cookies through your browser settings. Note that disabling essential cookies may affect platform functionality. You can also manage your consent preferences by visiting our cookie settings in the footer of our website.
Analytics cookies are only activated after you provide explicit consent via our cookie banner, as required by LGPD.
We take data security seriously and implement industry-standard measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
- SSL/TLS Encryption: All data transmitted between your device and our servers is encrypted using modern TLS protocols
- Secure Brazilian Servers: Your data is stored on secure servers located within Brazil, in compliance with LGPD data residency requirements
- Regular Security Audits: Our infrastructure undergoes regular third-party security assessments and penetration testing
- Access Controls: Strict internal access controls limit which team members can access user data, on a need-to-know basis only
- Data Minimization: We collect only the minimum data necessary for our services to function
While we strive to protect your data using all reasonable means, no method of transmission over the Internet is 100% secure. If you suspect a security incident, please contact us immediately at contato@palmiqueza.com.
Protecting the privacy of children is especially important to us. Our platform offers family-friendly free games, and we take our responsibilities seriously.
- Age Requirement: Our services are not directed to children under the age of 13 years
- No Data Collection Under 13: We do not knowingly collect personal information from children under 13
- COPPA Compliance: We comply with the Children's Online Privacy Protection Act (COPPA)
- LGPD Compliance: We comply with the Lei Geral de Proteção de Dados provisions regarding minors
- Parental Control: If you believe we have inadvertently collected data from a child under 13, please contact us immediately and we will delete it promptly
Parents or guardians who believe their child under 13 has provided information to Palmiqueza Games can contact contato@palmiqueza.com to request immediate deletion of that data.
Under the Lei Geral de Proteção de Dados (LGPD) — Law No. 13,709/2018 — you have the following rights regarding your personal data:
- Right to Access: You can request a copy of all personal data we hold about you at any time
- Right to Correction: You can request that we correct any inaccurate or incomplete personal data
- Right to Deletion: You can request the deletion of your personal data from our systems (subject to legal retention requirements)
- Right to Data Portability: You can request your data in a structured, machine-readable format for transfer to another service
- Right to Restrict Processing: You can request that we limit how we process your data in certain circumstances
- Right to Revoke Consent: Where processing is based on consent, you can withdraw consent at any time
- Right to Object: You can object to processing of your personal data in certain circumstances
- Right to Information: You have the right to know with which third parties your data has been shared
To exercise any of your LGPD rights, contact our Data Protection Officer at contato@palmiqueza.com. We will respond to all legitimate requests within 15 business days as required by LGPD.
Palmiqueza Games integrates with certain third-party services to provide a complete gaming experience. Each of these has their own privacy policies:
App Distribution Platforms
- Google Play Store: When you download our Android app through the Play Store, Google's privacy policy applies to that transaction. We receive only anonymized download and crash statistics.
- Apple App Store: When you download our iOS app through the App Store, Apple's privacy policy applies. We receive only aggregate, anonymized usage data.
Analytics Providers
- We use privacy-focused analytics tools to understand how users interact with our platform. All analytics data is anonymized and aggregated before processing.
- You can opt out of analytics tracking at any time through your account settings or by contacting us.
We do not embed social media tracking pixels or third-party advertising networks on our platform. Our games are free — we do not monetize through advertising.
No advertising networks. Since all our games are free and we do not run ads, we do not share your data with advertising or marketing third parties.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We are committed to keeping you informed.
How we will notify you of changes:
- A prominent notice will appear on our homepage and platform for at least 30 days before material changes take effect
- Registered users will receive an email notification to the address on file
- The "Last Updated" date at the top of this policy will always reflect the most recent revision
- For significant changes affecting your rights, we will request fresh consent where required by LGPD
Your continued use of Palmiqueza Games after a policy update constitutes acceptance of the revised terms. If you do not agree to the updated policy, you may request deletion of your account and data at any time.
If you have any questions about this Privacy Policy, wish to exercise your LGPD rights, or have a privacy concern, please reach out to us. We take all privacy inquiries seriously and will respond promptly.
Data Protection Officer / Privacy Contact:
- Email: contato@palmiqueza.com
- Subject Line: "Privacy Policy Inquiry" or "LGPD Data Request"
- Response Time: Within 15 business days as required by LGPD
Postal Address:
- Palmiqueza Games
- Rua Visconde de Pirajá, 550
- Ipanema, Rio de Janeiro - RJ
- CEP 22410-002, Brazil
For urgent privacy concerns or suspected data breaches, please email contato@palmiqueza.com with the subject "URGENT — Privacy Concern" for priority handling.